SALES ASSOCIATE
The Sales Associate is in constant interaction with consumers explaining product benefits and fulfilling customer needs well maintaining an established sales target determined by the Store Management.
Direct Report Store Manager
Working closely with the customer, the Sales Associate is in constant interaction with consumers explaining product benefits and fulfilling customer needs while maintaining an established sales target determined by the Store Management. The Sales Associate's role is combined with the store maintenance activities such as stocking shelves, merchandising and general housekeeping.
Tasks and Responsibilities:
- Providing professional customer service and employee support
- projecting a positive reflection of the Corporate culture and objectives
- Ability to work in a team environment to acieve common goals
- Maintaining composure and work effectively in a fast-paced environment
- Complete tasks according to instructions and demonstrate responsibility for outcomes
- Approachability
- Punctuality
- Effective written and oral communication skills
Key Competencies
- Retail experience
- Ability to work in a team environment to achieve common goals
- Maintaining composure and work effectively in a fast-paced environment
- Complete tasks according to instructions and demonstrate responsibility for outcomes
- Self Mortivated
- Approachability
- Punctuality
- Goal oriented
- Honest
- Reliable
- Innate Fashion sense
STORE MANAGER
A Store Manager's position is to improve the commercial performance of the store by increasing its turnover and maximizing profitability.
Direct Report District Manager
A Store Manager's position is to improve
the commercial performance of the store by increasing its turnover and maximizing profatability. Achieving performance objectives will require action in one of the main areas of retail activity: store operations; human resources; finance; buying; customer care; marketing; logistics and administration.
Tasks and Responsibilities:
- Managing and motivating a team to increase sales and ensure efficiency.
- managing inventory levels and making key decisions about stock control;
- analyzing sales figures and forecasting future volums ales to maximize profit
- analyzing and interpretating trends to facilitate planning;
- dealing with staffing issue: interviewing potential staff; conduct appraisals and performance reviews; and providing or organizing training and development;
- ensuring standards for quality, customer service and health and safety are met;
- resolving health and safety, legal and security issues;
- responding to customer complaints and comments
- promoting the organization by communicating Company initiatives goals and activities
Key Competencies
- Store supervision (min 3 years)
- Retail background (sales ability)
- Proven track record (growt/profitability)
- Communication skills (verbal & written)
- Self-motivated
- Planning and organizing
- Initiative
- Decisive
- Extrovert/confident/outgoing
- Motivational/inspirational
- Team player/supportive
- Corporate fit
- Fashionable
