Free Shipping on orders over $100*
We offer FREE shipping on all orders of more than $100 that are shipped within Canada. The total order amount, after any discounts are applied, must be more than $100 to qualify.
The $100 threshold applies to merchandise only; taxes and additional shipping and handling do not count toward the qualifying amount.
Free shipping does not apply to addresses in Nunavut, Yukon and North West Territories.
Not valid for cash. Previous purchases are not eligible for adjustments.
To see your shipping charge, add merchandise to your shopping cart and select your shipping method. The appropriate charge will automatically be applied during checkout for orders below the Free Shipping threshold.
Note that if you order multiple items, you may receive several shipments over the course of several days to complete the fulfillment of your order.
Orders are shipped within 1-3 business days of placing your order, Monday through Friday. Orders placed on weekends/ holidays will be shipped the following business day.
Please take into consideration that “Estimated Delivery Time” does not include order processing time.
All other conditions of our Return Policy apply.
Shipping fees apply to items returned by mail, unless the item was damaged / broken, or the wrong item was sent. If this is the case, please contact our Customer Service Department at 1-866-414-8477, or email supportMBT@mrbigandtall.ca, before you submit the Return Authorization form.
See RETURNS section of website for full details.
Returns can be mailed to:
44 Apex Road
Canadian Rates and Services
Expedited* – 3-7 business days
*Additional shipping fees may apply. Please allow extra time for deliveries to non-major centres and remote locations.
Grafton Apparel Ltd. is not responsible for any mail courier delays or delays caused by your local post office. Shipping costs are non-refundable.
Credit card verification and authorization must be received before we can process your order.
Our selected carriers within Canada deliver on business days only, excluding holidays.
All orders will be shipped in either heavy-duty plastic bags, or corrugated boxes.
If you have questions about your order or the method of shipping, you can contact us at supportMBT@mrbigandtall.ca or 1-866-414-8477.