Here to help

Our customer service team is always here to help. We strive to provide you with the best shopping experience, which includes quality, value and selection. If you have questions about our products, offers, returns or exchanges, please don't hesitate to contact us and we will be sure to give you a timely and appropriate response.

For an easy and quick way to find what you're looking for:

Call customer service:

1-866-414-8477 (Toll Free)

Customer service working hours are:

Monday through Friday 9:00 am – 5:00 pm ET

Saturday through Sunday Closed all day

Send us an email:

supportMBT@mrbigandtall.ca

Please Note: We are currently experiencing higher than normal volumes and response times may be delayed. We are committed to getting back to you as soon as possible and appreciate your patience.

Also, please note, third party couriers are also experiencing delays with tracking information updates and shipping times due to current protocols in place to ensure everyone’s safety.

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