Here to help

Our customer service team is always here to help. We strive to provide you with the best shopping experience, which includes quality, value and selection. If you have questions about our products, offers, returns or exchanges, please don't hesitate to contact us and we will be sure to give you a timely and appropriate response.

For an easy and quick way to find what you're looking for:

Call customer service:

1-866-414-8477 (Toll Free)

 

Customer service working hours are:

Monday - Friday: 9:00 am - 5:00 pm EST

Saturday & Sunday: 9:00 am - 5:00 pm EST


Send us an email:

supportBT@mrbigandtall.ca

Please Note: Third party couriers are experiencing delays with tracking information updates and shipping times due to current protocols in place to ensure everyone’s safety.

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